Inside Home Visit Hub

What this team does

Takes study visits to the patient's home instead of making the patient travel.

Sends nurses, couriers, apps and devices so a visit can happen on the sofa.

Makes sure a visit at home counts the same as one at the site.

A day here

1. 7:00Load the car. Kit, centrifuge, cool box, laptop, and the patient's address twice.
2. 9:30First home visit. The patient's dog wants to help with the blood draw.
3. 11:00The courier for the samples is an hour late. You keep the box cold and keep calling.
4. 13:00Write up the visit while it is fresh. The site needs it in their source today.
5. 15:30A patient's app stopped sending diary data. You talk her through a reset on the phone.

Roles, junior to senior

• Home visit nurse
• DCT coordinator
• Patient services specialist
• eCOA and device specialist
• DCT project manager

1. Home visit nurseThe visit itself in the home: samples, vitals, dosing and notes.Clinical Research NurseStudy Conduct and Operational ExecutionParticipant Safety and Safety ReportingInvestigational Product
2. DCT coordinatorBooking nurses, couriers and devices so each home visit happens on time.Clinical Research CoordinatorStudy Conduct and Operational ExecutionInvestigational Product
3. Patient services specialistTravel, payments and the phone line patients call when something is off.Participant RightsCommunication
4. eCOA and device specialistThe apps, diaries and wearables patients use at home.Clinical Data ManagerClinical Systems and Data WorkflowSource Documentation and Data Integrity
5. DCT project managerThe whole remote setup for a study, across countries and vendors.Clinical Trial ManagerStudy Conduct and Operational ExecutionCommunicationQuality

Who they talk to every day

• Site 204
• Central Lab
• Project Tower
• Data Works
• The Clinic

Words you will hear

DCT

Decentralized trial. A study where some or all visits happen away from the site.

Hybrid

A study with some visits at the site and some at home.

eConsent

Consent done on a screen, sometimes with a video call.

eCOA

Questionnaires and diaries patients fill in on a phone or tablet.

Chain of custody

The record of who held a sample and when, from arm to lab.

Direct to patient

Study drug shipped from a pharmacy straight to the patient's home.

Common moves in and out

Home health nurses, research nurses and coordinators move in first.

People here go on to project management, patient services lead roles or CRA work.