CRC life: a full waiting room

You unlock the research office and find a participant already waiting. Their visit is booked for later, but their lift had to leave early. A courier is at reception for a lab shipment. The investigator needs a signature before clinic starts, and your monitor arrives in an hour. Overnight, a batch of data questions landed in the study system. You are the coordinator everyone looks for when the morning gets crowded. You take a breath and choose what to sort out first.