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Quality, Risk, Monitoring, and Corrective Action

D09

The two competencies

C17 Identify and prioritize quality risks and findings.What this looks like on a Tuesday

Ten findings on one visit. You put the consent problem first and the missing initials last.

C18 Investigate causes and develop proportionate corrective and preventive action.What this looks like on a Tuesday

The same visit window was missed three times. You ask why before you ask for retraining.

Where it weighs most

Inside Terminal C

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